Foundational Certifications

The Foundational Guest Certification is designed for individuals who work with the Guest product suite. These Toasters are responsible for configuring the platform, managing online ordering systems, administering gift card services, and addressing basic troubleshooting needs. Ideal candidates for the certification are those looking to solidify their knowledge of Guest products to improve operational efficiency and customer service.

The Foundational Hardware Certification is designed for individuals who interact with Toast hardware devices and need a comprehensive understanding of device setup, functionality, and troubleshooting. This certification is ideal for Toasters responsible for installing, configuring, and maintaining Toast hardware in a customer-facing environment.

The Foundational Integrations Certification is intended for individuals who work with Toast Partners and Integrations, focusing on supporting customers who utilize these integrations. This certification is ideal for Toasters responsible for managing integration workflows, providing customer support, and troubleshooting issues within Toast Web.

The Toast Foundational Menu Certification is designed for individuals who work with menu configurations within the Toast platform. This certification is ideal for Toasters responsible for setting up and managing menus, including configuring menu items, developing pricing strategies, organizing menu hierarchy, managing modifiers, and ensuring proper menu visibility.

The Foundational Multi Location Management (MLM) Certification is aimed at individuals responsible for managing multiple locations using the Toast platform. This certification is ideal for Toasters who need to understand how to set up and configure new locations within MLM, integrate the MLM module with other Toast products, and address common troubleshooting issues.

The Foundational Networking Certification is designed for learners who seek to demonstrate their understanding of Toast Managed Networks best practices. This certification is ideal for Toasters responsible for managing network infrastructure, as it covers essential topics such as network requirements, cabling information, networking devices, and troubleshooting skills.

The Foundational Payments Certification is intended for Toasters who want to validate their understanding of Toast's payment workflows on the Point of Sale (POS) device. This certification is ideal for those responsible for processing payments and troubleshooting payment errors.

The Toast Foundational Payroll Certification is designed for Toasters looking to validate their general payroll knowledge and skills. This certification is ideal for those responsible for managing payroll processes using the Toast system. It covers essential areas such as system navigation, payroll best practices, handling common payroll tasks, and troubleshooting scenarios.

The Foundational Point of Sale (POS) Certification is designed for individuals seeking to demonstrate their basic understanding of the POS application on a front-of-house device. It covers key topics including common use scenarios, day-to-day operations, and troubleshooting.

The Foundational Reporting/Analytics Certification is designed for Toasters looking to validate their general knowledge of Toast’s Reporting and Analytics suite. This certification is ideal for those responsible for leveraging reporting tools to analyze business performance and make informed decisions. It covers key areas such as selecting the appropriate reporting tools for various scenarios and troubleshooting potential issues.