Foundational Hardware
The Foundational Hardware Certification is designed for individuals who interact with Toast hardware devices and need a comprehensive understanding of device setup, functionality, and troubleshooting. This certification is ideal for Toasters responsible for installing, configuring, and maintaining Toast hardware in a customer-facing environment.
Skills / Knowledge
- foundational
- Certification
- Hardware
- devices
- troubleshooting
- Identify and Troubleshoot Various Toast Hardware
- Demonstrate proficiency in identifying various hardware components
- Understand and Explain Hardware products and operational processes
- RMA
- Plug & Play
- Scales and Scanners and how they can be utilized within restaurant concepts
- Understand and use the tools available to assist customers with hardware questions
- Utilize the Device Report to diagnose and solve hardware issues
- Setup/Install Toast Hardware, Accessories, and Peripherals
- Terminals
- Handhelds
- Printers
- Card Readers
- Cash Drawer