Foundational Integrations
The Foundational Integrations Certification is intended for individuals who work with Toast Partners and Integrations, focusing on supporting customers who utilize these integrations. This certification is ideal for Toasters responsible for managing integration workflows, providing customer support, and troubleshooting issues within Toast Web.
Skills / Knowledge
- foundational
- Certification
- Integrations
- customer support
- integration workflow
- Toast Web
- Identify and Articulate all of the delivery options available to customers
- Advise customers on Toast delivery options and the setup of those options
- Understand and articulate 3PO offerings and services
- Troubleshoot Issues with Toast Partner Connect
- Troubleshoot Gift Card and Loyalty Integrations
- Troubleshoot Hotel PMS integrations
- Setup Gift Card and Loyalty Integrations
- Setup Hotel PMS Integrations
- Assist customers with Toast Partner Connect
- Articulate and setup non 3PO integrations
- Understand when to involve the Integrations team and when to pass cases to another team