Advanced POS
The Advanced POS Certification is intended for Toasters who have a strong foundational understanding of the POS product suite and are ready to apply their knowledge in more complex, real-world scenarios. This certification is ideal for Toasters who regularly engage in problem-solving, as it focuses on their ability to recognize connections and relationships within situational contexts and determine the appropriate course of action.
Skills / Knowledge
- Advanced
- Certification
- POS
- process to take orders at a QSR
- Identify the dining options
- Take a modified order
- Start a tab
- Navigate a toast kitchen display screen
- different printing options
- Add an employee to the back-end of toast
- Reset an employee passcode
- Edit employee time entries in the back-end of toast
- Send simple orders and orders with modified items
- Select and update a dining option from the quick order screen
- Send an order with special requests
- Split items into separate checks
- Send items that belong to specific courses to the kitchen
- change server permissions
- End a shift
- Configure cash drawer lockdown for employees
- Configure payouts
- closed drawer report
- shift review from a manager perspective
- shift review tool
- Reopen previously closed shifts
- Re-close a shift
- drawer functionality
- steps to close out the day
- configuring restaurant information
- managing checks
- adding gift cards
- issuing refunds
- adjusting notifications on the POS
- Create sales categories
- create device groups
- Identify the UI Options
- Identify common cash discrepancies
- kitchen printing
- kitchen display screen issues