Advanced Payments
The Advanced Payments Certification is intended for Toasters who have a strong foundational understanding of the Payments product suite and are ready to apply their knowledge in more complex, real-world scenarios. This certification is ideal for Toasters who regularly engage in problem-solving, as it focuses on their ability to recognize connections and relationships within situational contexts and determine the appropriate course of action.
Skills / Knowledge
- Advanced
- Certification
- Payments
- Void items
- Void checks
- Void payments
- Issue a customer refund
- Move/remove a payment on the wrong check
- Create discounts
- Configure service charges
- Adjust payments on closed checks
- Troubleshoot offline mode
- Navigate payment screen
- fast cash and quick payments
- credit card payment
- Split payments
- Add and adjust tips in credit card payments
- Manually apply a service charge
- pre-authorize a credit/debit card
- offline mode
- best practices to identify and dispute chargeback cases
- Reprint receipt
- digitally resend a receipt
- tax rates
- Surcharging
- payment escalations
- module payment structure
- Troubleshoot missing payments