25.8.2
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Advanced Hardware

The Advanced Hardware Certification is intended for Toasters who have a strong foundational understanding of the Hardware product suite and are ready to apply their knowledge in more complex, real-world scenarios. This certification is ideal for Toasters who regularly engage in problem-solving, as it focuses on their ability to recognize connections and relationships within situational contexts and determine the appropriate course of action.

Skills / Knowledge

  • Advanced
  • Certification
  • Hardware
  • Toast Flex for Guest
  • Guest-Facing Display
  • scales
  • scanners
  • value prop of the hardware
  • Factory Reset
  • weighing calibration for scales
  • cabling issue
  • troubleshooting steps for card readers
  • RMA
  • Toast Flex Terminal
  • Hardware Suites
  • single and dual card readers
  • peripherals
  • guest-facing displays
  • printer issues
  • Hardware order & customer asset list
  • the basics of Barcode scanners and embedding barcodes within Toast
  • Device Report