Advanced Hardware
The Advanced Hardware Certification is intended for Toasters who have a strong foundational understanding of the Hardware product suite and are ready to apply their knowledge in more complex, real-world scenarios. This certification is ideal for Toasters who regularly engage in problem-solving, as it focuses on their ability to recognize connections and relationships within situational contexts and determine the appropriate course of action.
Skills / Knowledge
- Advanced
- Certification
- Hardware
- Toast Flex for Guest
- Guest-Facing Display
- scales
- scanners
- value prop of the hardware
- Factory Reset
- weighing calibration for scales
- cabling issue
- troubleshooting steps for card readers
- RMA
- Toast Flex Terminal
- Hardware Suites
- single and dual card readers
- peripherals
- guest-facing displays
- printer issues
- Hardware order & customer asset list
- the basics of Barcode scanners and embedding barcodes within Toast
- Device Report