Advanced Guest
The Advanced Guest Certification is intended for Toasters who have a strong foundational understanding of the Guest product suite and are ready to apply their knowledge in more complex, real-world scenarios. This certification is ideal for Toasters who regularly engage in problem-solving, as it focuses on their ability to recognize connections and relationships within situational contexts and determine the appropriate course of action.
Skills / Knowledge
- Advanced
- Certification
- Guest
- integrating with Toast's third party delivery partners
- setup Order & Pay
- set up Digital Menus
- set up Mobile Payments
- Troubleshoot customer Order & Pay issues
- assist customers on how to place takeout and delivery orders
- Locate delivery orders
- Dispatch Delivery Drivers
- Mark an order as complete
- Marketing section on the ToastWeb Dashboard
- Guide customers through customizing their restaurant info
- Online Ordering
- Take out & Delivery
- Gift Cards
- Rewards
- Inventory
- digital subscription
- Troubleshoot customer issues with gift cards and loyalty
- Setup an automated campaign
- Design a custom email layout
- Measure the campaign results
- setup Toast Tables/Toast Tables Plus
- Troubleshoot customer Toast Tables/Toast Tables Plus issues